e-Medical Claims
New Joiners
Leavers
Integrated Medical Scheme
Payroll and related benefit
Payroll and Related Benefits for New Joiners

Monthly wages are paid via bank autopay for local banks only.

All employees are required to use bank auto payment for their monthly payroll . If it is beyond the staff members’ control and he/she cannot set up a bank account, the staff member may be paid using an alternative payment method. However, the incurred bank and related charges will be borne by staff personally.

If your employment contract is over 3 months, you are requested to open a bank account in Hong Kong for receiving your salary through bank auto payment.
If your employment contract is less than 3 months, you may choose to receive an encashed cheque which will be sent to you via campus mail.

The first MPF contribution should be made on or before the 10 th day after the last day of the calendar month on which the 60 th day of employment falls, e.g. If the commencement day of your employment is 5 th June, since your 60 th day of employment falls on 3 rd August, your first-time transfer of both employer and employee's contributions should be made on or before the 10 th day of the month, following the end of the 60 th day, on or before 10 th September.

In general, monthly pay differs from your monthly salary as stated in your contract due to the deduction of employee’s contribution for Mandatory Provident Funds or Superannuation Fund.
Other possible explanation may be due to deduction of fringe benefits, voluntary top-up for in-patient coverage, etc. For details of such deduction, please refer to your monthly Salary Payment Advice.

You will receive a notice of participation after the MPF scheme trustee confirmed your membership. In general, you will receive the said notification after 60 days of your employment. You will also receive a PIN Notification for your access to the Invesco member hotline and online account. The above documents are sent to the address stated on your enrollment form. If you do not receive or cannot locate them, please contact the MPF service provider, Invesco, at its member hotline (852) 2842 7878.

Annual Salaries Tax arrangement

In April each year, colleagues are invited by email to obtain a draft copy of the Tax Return from the University Cyber Port System (“BUniPort”) for checking. Upon the completion of the checking process, an official copy of the Tax Return will be posted to the BUniPort for your retrieval. If existing staff who wish to obtain the Tax Return from The Finance office directly instead of downloading it from BUniPort, there will be an administration fee payable of HK$50 (for current financial year) or HK$150 (for previous financial years).

Home Financing Allowance (“HFA”)

HFA is paid on a monthly basis with your monthly payroll and is on a reimbursement basis, that is, payment made upon submission of receipts. You are therefore requested to submit your housing receipts on a bi-annual basis in July and January for the past six months to the Finance Office. Failure to submit housing receipts may render suspension of HFA.

In October of each year, you are required to submit either your payment records (i.e. copies of your bank passbook or bank statement) from April to September or a completed HFA declaration form together with your latest repayment schedule to the Finance Office. In April of each year, you are required to submit a copy of the annual mortgage repayment statement to the Finance Office.

A prior approval from the Human Resources Office is required for change of mortgaged property or mortgage bank which is registered under an existing Home Financing Scheme’s application. Please contact the Human Resources Office for details.

Housing Allowance will be paid on a monthly basis to staff members through monthly payroll. Staff members should keep and present the relevant certified receipts to the Finance Office upon request.

Education Allowance

Yes. Completed application form together with your child’s registration and school fee notice should be submitted to the Finance Office at the beginning of every school year. The application form for Education Allowance can be downloaded from here.

No. You are not required to submit the school fees payment records at the time of your application. However, you are requested to keep the school fees payment records (such as official receipts, bank statements or passbook, school certifications) for at least 12 months for audit check as the Finance Office will perform random audit on these receipts each year . If you fail to produce your receipts upon request, you might be required to refund the education allowance to the University.

Education Allowance will be payable up to the school term an eligible child reaches his/her 19 th birthday. Therefore, you can still apply for her Education Allowance in the current academic year.

Education Allowance will be made on monthly basis to staff members through monthly payroll.

Passage Allowance

You can download and complete a passage allowance application form from https://hro.hkbu.edu.hk/images/page/128/pabf2.pdf and return it to the Human Resources Office for approval. After approval is obtained from the Human Resources Office, please download and complete a passage claim form from here. You have to submit your completed passage claim form together with your approved passage allowance application form to the Finance Office for reimbursement. In order not to delay your reimbursement, please provide details of your trips and currencies being used clearly in the passage allowance application form.

No receipt for passage allowance is required at the time of claiming reimbursement but you have to keep your receipts for at least 12 months for audit purposes. In case you are being selected for the audit check, you will be required to submit all your relevant passage receipts or original receipts accounting for 85% of the claimed allowance plus a declaration on having spent the remaining 15% on "no receipts" items during the trip. If you fail to produce your receipts, you may be required to refund the passage allowance to the University.

General

Please refer to our monthly payroll schedule from here.
If you are a Hang Seng Bank or HSBC account holder, your salary payment will be paid on the last third day of the month. If you are the account holder of other banks, it would be the second last day of the month.

Autopay date s for employee payroll can be found in the link.
For staff who are new joiners, leavers or retirees during the month, his/her salary may be paid not later than 7 th of the following month or 7 days after the last pay day, whenever is earlier.

You can update or register your payroll account directly in the University's Cyber Port System (“BUniPort”) by selecting “My Profile” under “Profile” menu, then select “Personal Bank Account”. Please pay attention to the effective date of new bank account before you close your old bank account.

During your employment with HKBU, you may change your personal details directly via the University Cyber Port System (“BUniPort”). For leavers, please contact the Human Resources Office directly for change of address and/or other personal particulars.

On the last working day of each month, the Finance Office will send an email inviting you to retrieve your Salary Payment Advice from the University Cyber Port System (“BUniPort”). If existing staff who wish to obtain a Salary Payment Advice from the Finance Office directly instead of downloading it from BUniPort, there will be an administration fee payable of HK$50 (per advice for current year only).

The gratuity amount comprises of your respective gratuity entitlement from 8.5% to 15% on basic salary drawn over the contracted period of employment less the monthly contributions made to your retirement benefits scheme by the University.
In the event that you fail to complete the contracted period of employment, the gratuity amount will be forfeited.

You may contact the information system section of the Office of Information Technology at 3411 -7899 or via email at itoiss@hkbu.edu.hk.

You may contact our 24 hours staff enquiry hotline at 3411 2299 or by email either fopayrollrb@hkbu.edu.hk for payroll and benefit disbursements or fomedical@hkbu.edu.hk . for medical enquiry. The hotline will provide staff with recorded answers to frequently asked questions. If you want to leave a message, please leave your name, contact no. and inquiries, our staff from the Finance Office will return your call within the next two working days.

In general, on the last working day of each calendar month.

In general, the benefits and financial related information will be maintained in the University Cyber Port System (“BUniPort”) for 12 months.

In the main page of the BUniPort, you may select “My Finance” in the “Profile” manual, the information regarding your benefits and financial related information will be shown as below:

  • Salary Payment Advice;
  • Medical Credit Advice;
  • Salary Tax Return;
  • Notification Letters, e.g. General Adjustment;
  • Medical Benefits Summary and/ Group Policy Number.

You will not be able to have access to the University Cyber Port System (“BUniPort”) after your last day of service with HKBU. For payment related information , you may request the Finance office to retrieve such information which is subject to its availability and a fee may be charged.

HKBU Mandatory Provident Fund Scheme

Please fill in the "MPF Scheme Membership Enrollment Form" and submit the completed form to the Finance Office. You will receive the form from the HRO when you join the University or by accessing the Finance Office's website at here.

Name of Participating Employer: Hong Kong Baptist University
Employer's Identification Number: 00000000305
Name of the Registered Scheme: Invesco Strategic MPF Scheme
Name of the Trustee: Bank Consortium Trust Company Limited

You will receive a notice of participation after the scheme trustee has confirmed your membership of the MPF scheme. In general, you will receive the notification after 60 days of your employment. You will also receive a PIN Notification for your access to the Invesco member hotline and online account. The above documents are sent to the address stated on your enrollment form. If you do not receive or cannot locate them, please contact the Invesco member hotline (852) 2842 7878.

The first contribution should be paid to your trustee on or before the 10th day after the last day of the calendar month on which the 60th day of employment falls, e.g. If the commencement day of your employment is 5 June, since your 60th day of employment falls on 3 August, your first-time transfer of both employer and employee's contributions should be made to the trustee on or before the 10th day of the month following August, i.e. 10 September. For detailed illustrative example, please refer to MPFA’s website at https://www.mpfa.org.hk/en/mpf-system/mandatory-contributions/employees#contribution_day

Employees and employers who are covered by the MPF System are each required to make regular mandatory contributions calculated at 5% of the employee's relevant income (subject to a monthly contribution cap of HK$1,500) to an MPF scheme, subject to the minimum and maximum relevant income levels. For more information on contribution, please refer to M PFA 's website at https://www.mpfa.org.hk/en/mpf-system/mandatory-contributions/employees#anchor1

The maximum level of relevant income is $30,000 a month or $360,000 a year and the minimum level of relevant income is $7,100 a month or $85,200 a year. If your relevant income is less than the minimum level, you are not required to make a contribution. However, the University must still make a 5% contribution on the relevant income that you earn. If it is more than the maximum level, you have to contribute the maximum amount (i.e. $1,500 a month or $18,000 a year).

No. You are required to enroll in the MPF scheme selected by the University.

Employee aged above 18 and below 65 who has been employed for a continuous period of 60 days or more is required to join the MPF scheme; except the people from overseas who enter Hong Kong for employment for not more than 13 months, or who are covered by overseas retirement schemes.

Invesco member hotline number is (852) 2842 7878. If you would like to speak to an Investor Services Executive, they may be reached via the hotline between 9:00am to 6:00pm on Monday to Friday and 9:00am to 1:00pm on Saturday. Service is available at the member hotline are :
(a) Manage your account - switch assets, change investment mandates, change personal details.
(b) Obtain information - check account balance, check fund prices, obtain fund factsheets.
Please refer to Invesco's website for more details: https://www.invesco.com.hk/ap-public/mpf/en/our-services/service-platforms

HKBU 1998 Superannuation Fund ("the Fund")

(a) Pre-MPF Scheme Member is a Member who joined the Fund on or after 3 March 1998 but before 1 December 2000.
(b) Pre-MPF Limited Member is an Inactive Member who has irrevocably elected to become a Pre-MPF Limited Member on or before 1 December 2000 and may elect to become a Pre-MPF Scheme Member. If any Pre-MPF Limited Member wishes to make such election he or she should contact the Human Resources Office.
(c) Post-MPF Full Member is a Member who joined the Fund after 1 December 2000 and in respect of whom both the University and the Member make contributions to the Fund.
(d) Post-MPF Limited Member is a Member who joined the Fund after 1 December 2000 and in respect of whom only the University makes contributions to the Fund.
(e) MPF Commencement Date Full Member is a Member who joined the Fund on 1 December 2000 and in respect of whom both the University and the Member make contributions to the Fund.
(f) MPF Commencement Date Limited Member is a Member who joined the Fund on 1 December 2000 and in respect of whom only the University makes contributions to the Fund.
For the full definitions of the above membership types, please refer to the Member's Handbook.

You may refer to your appointment letter or contact BCT’s Member Hotline at 2298-9088 to find out your membership type. Your membership type is also printed on your Member Benefit Statement which is sent to you in every February and August by BCT.

You may obtain the fund factsheets of all investment profiles through Finance Office's website at here or by calling the Member hotline of each investment manager. We suggest you read through the relevant information before making any investment fund choices.
HSBC Hotline: 2284 1281
Fidelity Hotline: 2629 2629
BlackRock Hotline: 3903 2688
J.P. Morgan Hotline: 2978 7588

Bank Consortium Trust Company Limited (“BCT”) is the corporate trustee cum administrator for the HKBU 1998 Superannuation Fund with effect from 1 July 2015. Previously BCT was solely the Fund administrator.

You could logon to your personal BCT’s account at www.bcthk.com [Click here to see the Demo for logon to BCT's Member Website].

You could access BCT’s Member Website to inquire information related to your accounts or contact BCT’s Member Hotline at 2298-9088.

Free-of-charge investment switching is available to Fund Member s 52 times a year, every week. Members may change their investment choice(s) free-of-charge every Wednesday (or the following business day if Wednesday is not a business day). Please refer to the Members’ Manual for Investment Switching to facilitate your investment switching process.
If Member elects to do investment switching more frequently than every Wednesday, there will be an administration fee of $300. The $300 administration fee should be paid by writing a crossed cheque payable to “BCT-HKBU 1998 Superannuation Fund” and enclose the completed “Asset Holding Switching /Future Contribution Allocation Instruction Form” (the “Form”). The cheque and the Form should be sent to the Finance Office directly. For any enquiries, please contact BCT's Member's Hotline at 2298-9088.

Members can submit fund switching or change of investment mandate instruction online via the BCT's Member Website. Please refer to the Members' Manual for Investment Switching to facilitate your investment switching process. The form must be duly completed and submitted to the Finance Office by 3:00 pm every Wednesday.

Integrated Medical Scheme (“the Integrated Scheme”)

You and your spouse/dependent children's eligibility for the Integrated Scheme are determined according to the terms of your employment with the University. Dependent children are covered from the 15th day after birth to the age of 20 and spouse is covered up to the age of 64.

a. Outpatient (Western medicine) Benefits
b. Outpatient (Chinese medicine) Benefits (at University appointed Chinese Medicine Clinics only)
c. Hospitalisation Benefits
d. Dental Benefits
e. Maternity Benefits
f. Preventive Care (for staff only aged 35 and above)
You may refer to the below link in Human Resources Office's website for more details: https://hro.hkbu.edu.hk/images/page/69/IMS-regulations-Eng-20210701.pdf

Please click here for more information.

Eligible staff can submit an e-Claim via web-based e-Medical Claims System (on BUniPort) or HKBU mobile app;

  • Click “New e-Claims” on home page;
  • Select “Claimant” and “Medical Category”;
  • Input “Consultation/Treatment Date”;
  • Input “Name of Doctor/Clinic (Optional)”;
  • Input/select “Diagnosis”;
  • S elect “Nature of Claim” for either new claim or second claim; Input the “Receipt Amounts”;
  • Upload the required supporting receipt/invoice and/or referral letter;
  • Review the e-Claim; and
  • Review and check the “Declaration and Authorisation” box before you click “Submit”

Types of Benefits
Documents to be submitted
Location to be submitted

(A). Out-patient (western medicine) and Preventive Care

1. Official receipts showing the name of the patient (must be identical with HKID Card), diagnosis, date of consultation, itemised charges with the attending doctor’s signature and stamp

2. Self-declaration of diagnosis is only acceptable for receipts issued by Government clinics or HA hospitals.

via the e-Medical Claims System

(B). Out-patient (western medicine)
laboratory tests, long-term medications and physiotherapy/chiropractic treatment

1. Same as type (A)

2. Please also attach a valid referral letter that is issued by doctors. The validity period of referral letter is six months from date of issue.

 

via the e-Medical Claims System

(C). Out-patient (Chinese medicine)

No reimbursement is required. Eligible Members are required to pay a registration fee and the incurred medical expenses are covered by the annual quota of visits, subject to a predefined benefit amount per visit. All fee paid for Chinese Medicine is not claimable.

NA

(D). Out-patient (Advanced diagnostic scanning)

Hospitalisation & Surgical Claim Form (click here for the form)

The University’s underwriter – BUPA

(E). Maternity

1. Same as type (A)

2. Claimants should submit all receipts in one submission (including ante-/post-natal check-ups, etc.)

via the e-Medical Claims System

(F). Primary Dental

Primary dental care is provided to eligible members at no cost to Member. No reimbursement is required

NA

(G). Secondary Dental

1. Same as type (A)

2. Claimants should submit the Secondary Dental Care Form (click here for the form) with stamp/chop from the appointed service provider

via the e-Medical Claims System

(H). In-patient (Hospitalisation)

Hospitalisation & Surgical Claim Form (click here for the form)

The University’s underwriter -BUPA

You may check processing status of your e-Claims using the “Claims Enquiry” function on the home page in the e-Medical Claims System. This function enables claimants to view claims that were submitted within the most recent two financial years (including the current financial year). Moreover, you will receive an email notification when an e-Claim is submitted, processed and paid, returned or rejected. Whenever an e-Claim is processed and paid, you will receive an email notification on the issuance of “Out-patient Medical Credit Advice” via the BUniPort.

“Pre-existing conditions” are injuries or sickness arising prior to effective date of membership in the Integrated Scheme and which presented signs or symptoms of which the Integrated Scheme member was aware or should reasonably have been aware of diagnoses that are classified as “Pre-existing conditions” are not covered under the Integrated Scheme for the first 6 months from the effective date of membership.

Please refer to the list of “Pre-existing Conditions” from HRO’s website for more details: https://hro.hkbu.edu.hk/images/page/69/Pre-existing_conditions_list.pdf. The list may not be exhaustive and is subject to the University’s consultant’s advice.

Please refer below for the list of "General Exclusions" at HRO’s website for more details: https://hro.hkbu.edu.hk/images/page/69/Exclusions.pdf

Outpatient medical & dental claims should be submitted within one month after the date of consultation/treatment. Hospitalisation claims should be submitted within one month from the date of discharge from hospital. Late submission will be denied.

Please refer to HKBU's BUniPort > Profile > My Benefit > Medical > Hospitalisation Insurance Policy Number &/ Medical Benefits Summary. Alternatively, you may contact the University’s underwriter, BUPA, at 2517-5388.